![]() ![]() Yet when I click Edit below it, there's no option to remove it. Nowhere in Account Settings is there any reference to the old phone. I have deleted all Mobile Devices (and re-added my current phone), I have deleted everything remotely related to the old phone from Trusted Devices. My issue is that when I get to the point where I can edit and activate Authenticator, my old phone (which I haven't had possession of for years) is still marked as the Primary ("The main method you will use to confirm your identity when logging in") and the Backup is my current phone. I've even managed to get that barcode to appear on my new phone's screen, but that doesn't help when I need to scan it. I've discovered the "disable/enable" run-around to get the barcode prompt. I've spent countless hours on this problem. ![]() So edit device/phone and then you get into process that allows you to scan barcode on website from ios or adroid device's LP MFA app. (I've moved from one version of the iphone to another, so I saw iphone as device and thought fine.but of course system was talking about my old iphone). This is where I tripped up in my most recent efforts before my last post. The process tends to choose your old settings. it essentially asks about the device, the phone number and then activate. ![]() This will bring up the 3-step enrolment process. If you have a REPLACEMENT phone and are trying to RE-SET up the lastpass authenticator mfa app but struggling, 'Open My Vault' on your desktop machine, go to account settings>multifactor options and then disable your current LP Authenticator setup. First, clarification of one of steps in last post (from memory as my post sitting with moderator as I type). ![]()
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